Frequently Asked Questions
Find answers to common questions about translation chat, AI translation, and how to use Shavely.
What languages does Shavely support?▼
Shavely supports over 20 languages, including Japanese, English, Chinese, Korean, Spanish, French, German and more.
Is translation chat free to use?▼
You can start using Shavely with a free plan. Some advanced features or heavy usage may require tickets or a paid plan.
Do I need to install an app?▼
No. Shavely is a browser-based web service, so you can start using translation chat without installing anything.
Can I use Shavely for business communication?▼
Yes. Many teams use Shavely for multilingual internal communication and customer support with overseas users.
Can I switch between literal and natural translation?▼
Yes. The Literal / Vibe toggle switches between precise literal translation for formal meetings and natural, contextual translation for casual chats. Change the tone with a single tap, and choose the translation style in settings.
Can I send a message without translating it?▼
Yes. "Send without translation" turns translation off so the original text goes as-is — useful for code snippets, proper nouns, exact quotations, ticket numbers, error codes and customer IDs. Each user can also turn translation on or off when receiving, so a member who is learning the language can read the original. Translated messages have an Original Mode that shows the source text in one click.
Can I register in-house or industry terms as a glossary?▼
Yes. The Room dictionary lets you register team-specific terminology and internal jargon. Registered terms are shared across the entire room, and the AI uses them to deliver contextually accurate translations.