Privacy Policy
Established: August 7, 2025
Last updated: October 18, 2026
This Privacy Policy describes how B-Track Inc. ("we", "our", "us") collects, uses, and protects your personal information when you use Shavely.
We are committed to complying with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
- Account registration details (name, email address, password)
- Usage data (IP address, device type, browser type)
- Chat messages (stored securely for service functionality)
- Payment information (processed securely via Stripe)
- Date and time of acceptance of Terms of Service and Privacy Policy, version of accepted terms
2. How We Use Your Information
- To provide and operate the Shavely service
- To improve service quality
- To detect and prevent fraud or abuse
- To comply with legal obligations
- To provide AI guidance (explanations of how to use the service and suggestions for getting more out of it) in the trial chat room
3. Legal Bases for Processing (GDPR)
We process personal data under the following legal bases:
- Performance of a contract
- Legitimate interests
- Legal obligation
- Consent
4. Your Rights (GDPR & CCPA)
You may have the right to:
- Access, correct, or delete your data
- Request data portability
- Object to processing or request restriction
- Opt-out of sale of personal information (CCPA)
- Withdraw consent
Requests can be made via our Contact Form.
5. Data Retention
We retain your data only as long as necessary for service provision or as required by law.
6. Security
We use industry-standard security measures to protect your data.
7. International Transfers
Your data may be stored or processed outside your country, subject to adequate safeguards.
8. Handling of Translation Data and AI Guidance
- Shavely may send the content of messages you post to translation APIs (OpenAI, DeepL, Google Translate, etc.). In doing so, translated content may be stored for the purpose of improving translation accuracy or for purposes based on the API providers' terms of use.
- In the trial chat room created right after registration, an AI guide called "Shavely AI" replies to your posts. To generate these replies, we send your posts in that chat room, the guide's replies, and the language you have set to the AI provider (OpenAI). We do not send your name, email address, or the content of other chat rooms. We do not use the content sent to train AI. The retention of the sent content by the AI provider is governed by the AI provider's own terms.
9. External Services
We use the following external services to operate Shavely. The privacy policies established by these service providers also apply.
- Supabase (authentication and database)
- Stripe (payments)
- Amazon S3 / Wasabi (data backup)
- Translation APIs (OpenAI, DeepL, Google Translate, etc.)
- AI guidance and detection of inappropriate posts (OpenAI)
10. Contact
If you have any questions, please contact us via the Contact Form.